	Jen 52 Bassett Street Office 3 Christchurch
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✓ I also offer online therapy

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Jen | Counsellor

Introduction

Hi there,

I offer a compassionate and grounded space for you to be genuinely heard, supported, and guided, wherever you’re at in your journey.

My approach is grounded in person-centred, relational therapy, meaning we work collaboratively to understand what’s happening for you and to make real, practical shifts that matter. I listen with care, offer honest insight, and help you make sense of patterns so you can move forward with clarity and confidence. You don’t need to have all the answers, we’ll work together to find them.

While I work with a wide range of clients including anxiety, depression, life transitions, relationship challenges, and feeling stuck.

I have a particular interest in supporting:

🌱 Family members and partners of people with addictions or sucidial idelation.

🌱 Those who’ve struggled with the emotional impact of a loved one’s behaviour or unavailability.

🌱 Clients with long term disabilities looking for outside support.

You don’t have to navigate those experiences alone. Together we can explore how these patterns have shaped your wellbeing, support you to strengthen boundaries, build resilience, and make changes that align with your values and goals.

With me, counselling is a place to:

build self-awareness and self-compassion
understand and shift unhelpful relational and internal patterns
develop emotional regulation and coping skills
create clarity, direction, and choice in your life

If you’re curious about whether we might be a good fit, send me a message to book a free 30-min meet & greet. It’s a relaxed chance to connect, ask questions, and see if this feels right for you.

I’d love to hear from you 🌱

Online therapy

While I prefer in‑person counselling, because there’s something meaningful about creating a dedicated space and time just for you that’s separate from everyday life — I understand that sometimes life’s circumstances mean meeting face‑to‑face isn’t possible. Whether you’re juggling travel, work, childcare, or other commitments, online sessions can help bridge that gap so you can still get the support you need.

In those cases, I offer online counselling via Zoom, which allows us to meet live, one‑on‑one, in real time. Zoom is a secure and widely‑used video platform that lets us connect easily without the need for special software, you will just need a private space, a reliable internet connection, and a device with a camera and microphone.

Online therapy follows much the same structure as in‑person sessions, we focus on your goals, talk through what’s coming up for you, and work together on insight and strategies. But I believe there are some reasons in‑person therapy can be more powerful for many people: having a quiet, neutral room dedicated to your session helps you step out of daily life and be fully present, and it removes interruptions or distractions that can happen at home.

That said, I offer online sessions as a flexible option when coming into the office isn’t feasible, and I’ll always do my best to make them meaningful and respectful of your privacy and comfort.

Qualifications and registrations

I hold a Bachelor of Counselling, a recognised professional counselling qualification that demonstrates comprehensive training in therapeutic skills, ethics, human development, and effective client support. This level of study aligns with the standards expected for competent counselling practice in Aotearoa/New Zealand.

In addition to my core qualification, I’ve undertaken specialised training in addictions counselling, bringing focused understanding and practical skills to support individuals and families affected by substance use and related relational stress.

My practice is also enriched by training in creative therapies, which allows me to integrate expressive and somatic methods into sessions — offering alternative pathways for self‑exploration and healing beyond words alone.

I continue to engage in professional development to deepen and expand my skills, including ongoing learning in somatics and embodied approaches, ensuring my work remains responsive, informed, and effective.

Where applicable, I also maintain professional membership/affiliation with recognised counselling bodies, which reflects my commitment to ethical practice, accountability, and ongoing development in the field.

I offer therapy in

✓ English

Specialisations

1. emotional challenge
2. Depression
3. Anxiety
4. family challenges
5. Relationship
6. Addiction
7. Suicidal
8. Substance
9. Low Mood
10. Burnout

Specialisations and Expertises

I specialise in helping people navigate a range of emotional and life challenges, including:

Emotional challenges, low mood & burnout

Depression & anxiety

Family challenges and relationship stress

Addiction and substance‑related issues — including support for partners and family members impacted by a loved one’s use

Suicidal thoughts and crisis support for family supporting their loved ones

These are some of the most common concerns people bring to me in counselling, and I provide both compassionate support and practical strategies to help you make meaningful progress.

What to Expect in Sessions

Counselling is a collaborative process tailored to your unique needs and goals. Most counselling sessions are about 50 minutes long and typically occur weekly, which helps build momentum and steady support.

The number of sessions needed can vary depending on what you’re working on and the depth of change you want to achieve:

Short‑term support (6–12 sessions): helpful for specific issues like acute stress, life transitions, adjusting to a recent change, or targeted coping skills.

Moderate‑range work (12–20 sessions): often suited for issues like ongoing anxiety, depression, relational patterns, or deeper emotional processing.

Open‑ended or longer‑term work: for complex patterns, trauma, or life‑long struggles, many people choose ongoing support beyond this range.

In our first session we’ll clarify your goals together and get a sense of what the best path forward might look like for you, including how often we meet and what outcomes you want to prioritise.

Most common issues I support people with:

Anxiety & stress : managing overwhelming worry, panic, or tension in daily life.
Depression & low mood: feeling stuck, unmotivated, or unable to enjoy life.
Relationship & family challenges: conflict, communication struggles, or difficulty feeling connected.
Clients navigating a mental health diagnosis or significant emotional challenge: and are looking for professional support, especially when it feels difficult or unsafe to talk about these things with family or friends
Partners/family members affected by loved one’s substance use or relationship issues: support for those impacted by addiction dynamics and relational stress. (common in practice and often deeply affecting wellbeing

Fees

My standard counselling rate is $80 per session (50 minutes), and I strive to keep costs as low as possible so that counselling is accessible to more people. I believe everyone deserves support, and I’m committed to offering an affordable service.

I’m WINZ‑affiliated and able to support clients with the Disability Allowance application process, including completing documentation and talking you through the steps.

Work and Income New Zealand may be able to fincially cover counselling costs for eligible clients through the Disability Allowance, which can ease the financial burden of ongoing support.

If you’re interested in exploring funding pathways or would like help with WINZ paperwork or referrals, I’m happy to help, just ask when you get in touch.

Availability (Opening hours)

Monday	9-5
Tuesday	9-8
Wednesday	9-8
Thursday	1-5
Friday	12-5
Saturday	9-12
Sunday	Closed

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